UK firms must monitor staff Instant Messaging (IM)
UK firms could be falling foul of corporate accountability regulations by failing to track and archive instant messaging (IM) conversations among workers.Only 22 per cent of medium-to-large UK organisations monitor IM and just nine per cent say they archive IM data, according to a survey of European IT directors commissioned by storage vendor Hitachi Data Systems.
IM was originally intended as a consumer tool but it has also caught on big time in the workplace.
Many employees are using IM - whether or not their bosses are aware of it. Analyst firm Gartner expects IM to surpass email in worldwide traffic by 2006.
Growing use of IM - combined with low levels of monitoring - means that firms could fall foul of US regulations such as the Sarbanes-Oxley Act which requires auditing of all electronic communications, HDS warns.
Bron: The Register.com
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